Customer service is awesome with no hassle on returns ... definitely one of the better Lowes stores I've shopped in.
Stood and waited at the desk for customer service for over 5 minutes. Two associates were having a personal conversation, turn their back to me and just ignored me. Went to the register and the clerk at the register was very helpful and friendly.
Cashiers are very friendly and quick...
Terrible service from the customer service desk. Don’t bother with ordering online and then picking up at store as you spend more time getting order verified, corrected, getting person to serve you than if you just drove there and grabbed the stuff you need and then checked out with it. Three gals behind counter all chitchatting and not acknowledging their customers. When they did help they were woefully ignorant of the process and assuring correct items and not telling me that Items I ordered and were listed as in stock were not fulfilled and they said the store had none of what I ordered but the email to me stated they had all items and order was ready to be picked up.
Hit or miss. Sometimes you get good help and sometimes you get the crazy stair from the paint lady when you ask a simple question. I honestly think the woman was high.
My wife didn't let me go in...im filing tomorrow.
Lowe S Home Improvement is a US Hardware Store based in Erwin, North Carolina. Lowe S Home Improvement is located at 524 E Jackson Blvd, Erwin, NC 28339, USA.
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